Frequently Asked Questions
Back to FAQsFraudulent emails
We will never email you asking for secure or sensitive information.
If you receive an email claiming to be from ICICI Bank that asks for account information, please do not respond to it. Instead, let us know immediately by forwarding the email to ukdirect@icicibank.com or calling us 24/7 on 080 81 31 41 51 (freephone from UK landline).
In case you have already responded to the email and given sensitive information, please report this immediately to ukcustomerrelations@icicibank.com or by calling us 24/7 on 080 81 31 41 51 (freephone from UK landline). You may need to change your password, PIN or log in details.
For further information related to Online Security, how we protect your information and how you can remain vigilant, please look through our Online Banking Security FAQs.
Contact us
Call us on:
080 81 31 41 51
(freephone from UK landline)
If you're outside the
UK: +44 207 942 0788
Savings Account
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Easy access to your savings
