Frequently Asked Questions

What are the advantages of using a virtual keyboard?

We are committed to making your banking with us a safe experience. The virtual keyboard is an online application that keeps your password secure.

The virtual keyboard protects your password from malicious spyware and Trojan programs, and it reduces the risk of password theft.

How to use it :

• Enter your log in ID using your usual keyboard.
• Select the check box “Use virtual keyboard”.
• Using your mouse, click the characters on the virtual keyboard to enter your password.
• Once you have entered your password, click “Log in”. Special keys on the virtual keyboard
• Caps lock. This key can be used to enter upper case if your password consists of capital letters.
• Back space. This key will clear the last character entered.
• Clear. This key will clear all characters entered in the password field by the virtual keyboard.
• Tab. This key is visible only for change or forced change of password. Use it to enter values in the next field.

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